Completely! Transactions are securely processed by Paypal,Stripe,Atome,PayMe, Alipay HK or Wechat Pay and encrypted with their world-class technology. The transaction is between yourself and the seller - IGOAL simply facilitate it. Eligible orders are backed up with their Buyer Protection, and we're here to help guide you on any issues.

We're based in HONG KONG. The IGOAL team works from our headquarters in Cheung Sha Wan,Kowloon. We do have branch in the UK (IGOAL GLOBAL LIMITED) and Germany (IGOAL GERMANY GmbH).

We're a marketplace and we operate a catalogue system. A product is created then a variety of marketplaces can come and list on it. This means the price and delivery cost can vary from marketplace to marketplace.

Yes and no! The way our site works for sellers is similar to Amazon, but as a buyer it's a world apart. We don't sell anything ourselves, so you'll always see the best deal in the lead listing box rather than something we're selling. We've structured our website to be as clear and informative as possible, to make buying simple and straightforward.

Completely! We're a registered business based in HONG KONG. We do have branch in the UK (IGOAL GLOBAL LIMITED) and Germany (IGOAL GERMANY GmbH). We're a marketplace, not a retailer. We only partner with trusted professional businesses and verify sellers before allowing them to sell through our marketplace, all to ensure you have the best possible shopping experience. What's more, we partnered with Paypal,Stripe,Atome,PayMe, Alipay HK or Wechat Pay to offer you a seamless, secure experience. Transactions are securely processed by these payment gateways and encrypted with their world-class technology. The transaction is between yourself and the seller - IGOAL simply facilitate it. You can shop confidently as your orders are backed up with PayPal & Stripe ‘s Buyer Protection for 180 days. The vast majority of orders are without issue, however in the event your order doesn't arrive, it's not what you ordered or it's faulty, you can use PayPal Buyer Protection to get your money back.